Picture this. You just finished a job for a customer. They’re very happy, so you ask them to leave a review on Google or Facebook.
“Yeah, you bet!” they say.
But then they never get around to it.
Life happens. They forget. Or maybe they had trouble figuring out where to go, and gave up.
Services like the EZ-Reviews App can help with these problems (by sending a text message to customers with a direct link to your reviews).
But it’s important to make sure you use the correct links. If you don’t, people will run into all sorts of errors depending on the device they are using.
Getting The Correct Google Reviews Link
Linking to your Google reviews can be a little tricky (but worth the effort).
The first thing you need is your Google Places ID.
We’ve already written a popular article explaining how to get your Google Places ID. If you don’t have it, go read that article and then come back. I’ll wait.
…
Link To Existing Reviews
Once you have the ID, simply paste it in the box below…
https://search.google.com/local/reviews?placeid=
Here’s an example of how it should look….
https://search.google.com/local/reviews?placeid=ChIJIXceQBxRO4gRvbBpEaJDq_Y
Link to Write A Review
If you want a link that allows people to write a review,
paste your Google ID after the following URL…
https://search.google.com/local/writereview?placeid=
Here’s an example of how it should look…
https://search.google.com/local/writereview?placeid=ChIJIXceQBxRO4gRvbBpEaJDq_Y
Getting The Correct Facebook Reviews Link
At first glance, Facebook is a little more straight-forward. Theoretically, you can go to your Facebook page, click the reviews tab, and copy the url from the address bar.
But this is only reliable if you have a Vanity URL. Otherwise, people on iPhones (and possibly other deviced) will get the following error…
[Note: When researching this problem I found a very helpful article titled My Facebook Link Doesn’t Work On iPhones. How Do I Fix It? and I wanted to give credit for explaining this issue in detail. I will summarize below…]
Do I Have a Vanity URL?
It’s easy to tell if you have a vanity URL. Go to your facebook page and look at the address bar.
Does your URL end with a bunch of numbers? If so, you don’t have a vanity URL.
Making a Vanity URL
Luckily making a vanity URL isn’t hard. Here’s how to do it in 4 steps…
- Sign into your business Facebook page.
- Click the “About” tab.
- Click “Create Page @username”.
- Type your desired name. It will tell you if it’s available.
Once you have a vanity URL, it should look something like this…
Linking to Facebook Reviews
Once you have a Vanity URL, you can go to your “Reviews” tab, and copy the URL from the address bar.
It will looks something like… https://www.facebook.com/pg/eznettools/reviews/
Then add the link to your website or to the EZ-Reviews App.
What Do You Think?
Have anything you’d like to add? Did these ideas work for you?
Let us know in the comments below…
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